Privacy Policy

Information We Collect

We collect information that you voluntarily provide to us when you interact with our website and services. This may include:

• Contact Information: Your name, email address, and phone number when you submit a service inquiry, job application, or project report.
• Project Details: Information about your fiber optic projects, including project names, locations, timelines, and technical requirements.
• Employment Information: Resume details, work experience, certifications, and availability when you apply for positions through our careers form.
• Report Data: Project updates, test results, completion reports, and any attached documentation submitted through our reporting portal.
• Usage Information: Basic website usage data such as pages visited, browser type, and referring URLs, collected through standard web server logs.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To reply to your service requests, answer questions, and provide quotes for fiber splicing and testing work.
• Process Applications: To review job applications, evaluate qualifications, and contact candidates about employment opportunities.
• Service Communication: To coordinate project scheduling, share test results, provide status updates, and deliver as-built documentation.
• Improve Our Services: To understand how our website is used and to improve the quality and reliability of our services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We respect your privacy and are committed to responsible data practices:

• We Do Not Sell Your Data: We will never sell, rent, or trade your personal information to third parties for marketing purposes.
• Service Partners: We may share relevant project information with trusted partners, general contractors, or subcontractors as necessary to deliver our fiber optic services on your projects.
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation, or when necessary to protect the rights, property, or safety of DNA Fiber, our clients, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted through our website.
• Restricted access to personal information on a need-to-know basis.
• Regular review of our data collection, storage, and processing practices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Your Rights

You have the following rights regarding your personal information:

• Access & Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request that we delete your personal information from our records, subject to any legal obligations requiring us to retain certain data.
• Opt Out of Communications: You may opt out of receiving non-essential communications from us at any time by contacting us directly or following the unsubscribe instructions in any email we send.
• Data Portability: Where applicable, you may request a copy of your personal data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information provided below.